Global Andy

Oh Africa!  (Though most of my frustrations right now are not African caused.)   In fact most lie in a frustration with Brits and Americans.

We arrived yesterday morning.  We arrived.  Our bags remained in London.  Blame British Air.  Not only did our 21 bags not make it on the plane over 100 didn’t.  I guess a 7 hour delay enables enough time to get bags from one plane to another.

So we spent a long time at Oliver Tamba airport yesterday – filling out claims forms, eating lunch, etc.  I had a cell phone with minutes left over from last July when I was here but the battery was dead.  I ‘borrowed’ an outlet from a store just enough to call the Van Rental place that was wonderign why it took me 3 hours to call them.  I tried to explain I had no juice and was in an area without the prpoer outlet filling out forms.  Anyway got the vans and we drove to Petroia sans luggage.

I have been here two other times and the hostel we are staying in would be on the bottom end of the 3.  Sort of a diappointment to me but the group is a trooper and willing to make it a camping experience.

This morning I spent time in-between trying to solve the missing luggage issue and the fact that Luke (one day into age 7) was sick.  He woke up this am dehydrated and through up several times.After multiple calls I finally got ahold of someone in claims department but no promises of baggage just that they would call me.

Robin and Anne stayed back with Luke, Jack, Drew and Isaac.  The rest of our crew came to Beam.  I played with the kids for a little bit but have spent most of day trying to solve baggage/sick kid issue.

 Robin said Luke has his color back and is holding down liquids so that’s good.  British Air called to say they were only sending 10 bags.  When they arrived, Robin told me that it was only 4.  I tried calling them back but their number is no longer working.  Seems line is busy.

I decided to try and call the Volunteer Card over these two issues.  Since my plan covers medical assistance and lost/delayed baggage.    I finally got through but the guy I spoke with kept acting like their was no medical assistance though I was looking on-line at the printed version of my plan that says there was.  It clearly says we speak with a one of their doctors for advice and he says I can’t.  So I asked for a supervisor but she was busy and said she would call back.  My cell phone doesn’t take international calls so she will have to call Robin at the hostel.  good luck with that one.

I started to talk with the person in claims about my baggage but after being on hold so long over medical issue my cell phone died….

So I can’t call British Air or Volunteer card or my wife!

UGH!

This entry was posted on Tuesday, June 30th, 2009 at 7:11 am and is filed under Family, Missions. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.